Terms & Services

1. General Information

Spring Water SA provides bottled spring water products and related services through this website. All information, pricing and availability are subject to change without notice.

We reserve the right to refuse service, limit quantities or cancel orders where necessary.

2. Product Information

We aim to ensure that all product descriptions, pricing, images and information displayed on our website are accurate and up to date.

• Product images are for illustration purposes only.
• Packaging may vary from time to time.
• Availability is subject to stock levels.
• Prices may change without prior notice.

3. Orders & Payments

Orders placed through our website become binding once payment has been successfully confirmed.

• Customers are responsible for ensuring that all order and delivery information is correct.
• Payments are securely processed through approved payment providers.
• Orders may be delayed or cancelled if payment verification fails.

4. Delivery & Collections

Delivery timelines are estimates only and may vary depending on location, route scheduling, public holidays and operational requirements.

Customers must ensure that someone is available to receive the order at the selected address.

5. Returns, Replacements & Refunds

Please refer to our official Refund, Cancellation, Replacement & Shipping Policy for detailed information regarding returns, replacements and refunds.

Any approved refund or replacement remains subject to review and verification.

6. Website Usage

• You agree not to misuse or interfere with the website or its services.
• You may not attempt unauthorized access to systems, accounts or data.
• All content on this website remains the property of Spring Water SA unless otherwise stated.

7. Limitation of Liability

Spring Water SA shall not be liable for indirect, incidental or consequential damages arising from the use of this website, delays in delivery, service interruptions or circumstances beyond our reasonable control.

8. Privacy

Customer information is handled responsibly and used solely for operational, communication and order fulfilment purposes in accordance with applicable laws.

9. Governing Law

These Terms & Services are governed by the laws of the Republic of South Africa.